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In an age where millions of people are getting connected to the web on daily basis, it’s important as ever to provide the kind of customer service that will not only inspire your customers, but will have them tell all about your business, products and services to the people most close to them.Big businesses rely heavily on hiring support and customer service teams that have been specifically trained to provide a seamless support service.If you’re one of those entrepreneurs who is savvier than most, check out Drift. It allows you to automatically contact customers as soon as they take meaningful actions like visiting your pricing page repeatedly.Their freemium offer is the best in the market, getting you everything from 100 active contacts and offline chat to email fallback, a mobile app, and user profiles. With little effort — but a little imagination too — you can set up any rules you want, and customise chat pop-ups to the customer/prospect behaviours unique to your business.
As for Word Press users, there are plenty of options to serve your customers better, whether it’s easy to use free live chat solutions that will let you open up a chatting window with your visitors, or a fully integrated support management platform that will let your site visitors and members open up support tickets at any given time, you don’t have to make customer service difficult on your Word Press site and we are about to depict more than a dozen of the most favorite customer service and customer support plugins that you can download for Word Press.Funnily enough, live chats at What Army are powered by Drift.For tailored-to-your-business live chat advice, click the chat icon to the right of this text and one of our team will personally walk you through your options.It’s so fast, it’s like chatting to your customers!FAST will add to your Word Press site a complete support system. We even use FAST ourselves to provide support tickets for our 20,000 customers on themeforest.